Effective date: November 2, 2026
, doing business as Melgar Enterprises (“we,” “us” or “our”), respects your privacy. This Privacy Policy explains what information we collect through (the “Site”), our forms, phone calls, text messages and emails, and how we use and protect it.
1. Information we collect
Information you give us: your name, phone number, email address, address or zip code, the service you need, and anything else you choose to share when you fill out a form, book an appointment, call, text or email us.
Information collected automatically: when you visit the Site, we and our service providers may collect basic technical information such as your IP address, browser type, device type, pages visited, and how you arrived at the Site (for example, from an ad). We use cookies, pixels and similar tools to do this.
2. How we use your information
To respond to your request and provide our services
To schedule appointments and send confirmations and reminders
To send estimates, service updates and follow-up messages
To send occasional offers, if you have agreed to receive them
To improve the Site and measure how well our advertising works
To comply with the law and protect our rights
3. Text messaging
If you agree to receive text messages from Melgar Enterprises, we use your mobile number only to send the types of messages described when you opted in. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or reply HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver our messages (such as our texting platform and phone carriers).
4. How we share information
We do not sell your personal information. We share it only:
With service providers that help us run our business, such as our customer management, scheduling, texting, email and website platforms, and only so they can provide those services to us
With advertising and analytics partners, such as Google and Meta, through cookies and pixels, to measure and improve our ads (this does not include your text messaging consent or mobile number for their marketing purposes)
When required by law, or to protect our rights, property or safety
5. Cookies and ad tracking
The Site uses cookies and pixels from partners such as Google and Meta to understand how visitors use the Site and to show relevant ads. You can block or delete cookies in your browser settings. You can also manage ad preferences through your Google and Facebook account settings.
6. How we protect your information
We use reasonable safeguards to protect your information. No method of storing or sending information online is completely secure, so we cannot guarantee absolute security.
7. How long we keep it
We keep your information as long as needed to serve you, keep business records, and meet legal requirements.
8. Your choices
Stop texts at any time by replying STOP.
Unsubscribe from emails using the link in any email.
Ask us to view, correct or delete your information by contacting us using the details below.
9. Children’s privacy
The Site is not meant for children under 13, and we do not knowingly collect information from them.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the effective date above will be updated.
11. Contact us
(828) 330-8712